Andy
Having a problem starting carprog V1.26 & V1.27) on my new laptop (HP nc6320) program opens but just says "Finding" whether the device is connected or not and seems to hang like that. If I try internet update it says USB device not connected. It works ok on other 2 computers 1st time. The USB ports are ok as I have used other devices with no problem. Please help. s/n 070822car001racl
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Andy		2007-09-12 02:29:21
Hi I should also have said that if I start CARPROG without the device connected it still says "Finding". On the other computer it says "device not found"
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raimis		2007-09-12 16:13:35
hi Andy, you trying to launch it on Windows 98 right? software works on Win200 and XP only..sorry for troubles it is important for you to work with Win98? regards Raimis
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Andy		2007-09-12 18:08:38
Hi Raimis I am using windows XP professional SP 2 fully up to date
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Andy		2007-09-13 13:56:26
Hi Raimis Can you give me anymore help? I have downloaded all latest drivers and patches from HP and still no joy. Although all of my other USB devices work ok and the computer sees the actual CARPROG device as it makes the windows sounds when it is connected and disconnected. It seems the CARPROG software cannot see the USB ports for some reason as it just says "Finding" whether it is connected or not connected, whereas on other computers it actually says not connected if the CARPROG is disconnected. Please help it's driving me nuts Regards Andy
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raimis		2007-09-13 17:41:51
yes problem in software is but i have found this problem on windows 98SE only, on XP never .. strange this is original windows CD from laptop? i`m thinking how to simulate this situation by myself to solve this problem ok I will try to solve win98 problem maybe this helps you regards Raimis
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Andy		2007-09-13 18:45:01
Hi Raimis Yes it is the original windows XP SP2 disc supplied by HP / Compaq. It has had every single update available. Please let me know when you have a solution as I have to carry 2 laptops around with me Regards Andy
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Andy		2007-09-13 18:46:08
PS: I could send you disc but this may not help without laptop. Let me know
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Andy		2007-09-13 18:49:00
PPS: Would the Windows remote desktop connection be any good for you to see?
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raimis		2007-09-14 14:25:55
hi, I will work weekend on this problem so new (fixed) software should be available on next week ok regards Raimis
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Andy		2007-09-25 01:25:13
Hi Raimis Any news on a fix for this? Andy
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